Support and Maintenance
A) Preventive Maintenance (PM)
Preventive maintenance is essential for ensuring the long-term stability, safety, and operational readiness of radio systems by identifying and addressing potential issues before they escalate.
Objectives of PM
The key goals of PM cycle are:
- Ensuring continued functionality and reliability of communication systems
- Identifying and resolving hardware or configuration issues proactively
- Maintaining optimal signal quality and eliminate overlaps/interferences
- Protecting sensitive electronic components from dust and environmental factors
- Validating system performance through real-world drive testing
Scope of Work in PM
This preventive maintenance covers checking:
- RF carriers and base station hardware
- Indoor and outdoor electronic components
- Dispatching and recording systems
- Power and battery backups
- Network and software configurations
- Field terminal testing and radio performance
- Physical and radio signal environment validation (e.g., overlap and coverage)
Maintenance Activities Performed During PM
- Hardware Cleaning and Inspection
- Signal Quality and Overlap Analysis
- Power System Check
- Drive Testing
- Software & System Configuration
- Functional Testing

B) TETRA Network Support Services
We provide comprehensive support for your TETRA network, delivered both on-site and remotely. Our goal is to keep your communications infrastructure reliable, secure, and up-to-date, with minimal downtime.
What we offer
- Issue Detection and Troubleshooting
- Software and Firmware Updates
- Issue Resolution
Support modalities
- Remote Support
- On-site Support
Why choose our support?
- Rapid response times and clear escalation paths
- Transparent communication and documented service levels
- Flexible mix of remote and on-site support to minimize downtime
- Proven collaboration with vendors to leverage specialized expertise